Orchestrator provides a workflow that generates a ZIP archive of troubleshooting information containing configuration, server, wrapper, and installation log files.
Verify that you created the c:/orchestrator folder at the root of the Orchestrator server system or set write access rights to another folder in which to store the generated ZIP archive. See Set Server File System Access for Workflows and JavaScript.
You must be logged in to the Orchestrator client as a member of the vCO admin group.