You can run a workflow from the Orchestrator client to send an email to respond to a query, known as a user interaction.
The workflow uses the default mail server configuration that you set in the Orchestrator configuration interface. See Define the Default SMTP Connection.
Prerequisites
■
|
Configure the Mail plug-in in the Orchestrator configuration interface.
|
■
|
Log in to the Orchestrator client as a user who can run Mail workflows.
|
Procedure
1 | Click the Workflows view in the Orchestrator client. |
2 | In the workflows hierarchical list, open to navigate to the Example interaction with email workflow. |
3 | Right-click the Example interaction with email workflow and select Start workflow. |
4 | Provide the required information.
a |
Type a recipient address.
|
b |
Select an LDAP group of users who are authorized to answer the query.
|
|
5 | Click Submit to run the workflow. |
The workflow suspends its run and sends an email to the given address. The email body contains a link to the weboperator Web view. If weboperator is running, the user can answer the request for interaction directly in weboperator, allowing the workflow to finish its run.